Terms & Conditions

Welcome to our online Blue Sun store. These Terms & Conditions govern your use of our website and the purchase of any products from Blue Sun store. Please read these terms carefully before using our website or making a purchase. By accessing or using our website, you agree to be bound by these Terms & Conditions.

1. Online Store

Our online store offers a variety of jewellery products for sale. By placing an order through our website, you are making a purchase and agree to pay the specified price for the selected product(s).

2. Product Information

We strive to provide accurate and up-to-date information about our products. However, due to the nature of the materials and gemstones used in our jewellery, slight variations in color, size, and appearance may occur. Additionally, the colors of the products as displayed on your screen may differ from the actual product due to variations in monitor settings. We do not guarantee the accuracy, completeness, or reliability of any product descriptions, prices, or images on our website.

3. Pricing and Payments

All prices displayed on our website are in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST). We accept various payment methods, including debit and credit cards. Payment is required at the time of placing your order.

4. Shipping and Delivery

We offer a flat express shipping rate within Australia. Please refer to our Shipping Policy for more information.

5. Returns and Refunds

At Blue Sun, every piece is delicate and unique due to the gemstones' nature. Each piece is crafted in very small batches, and as a small business, we unfortunately cannot sustain returns. We have included all relevant details in each pendant description to help you choose carefully, as change of mind is not accepted.

Please review our Returns Policy for more information.

6. Privacy Policy

We value your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and store your information. By using our website, you consent to the collection and use of your personal information as described in our Privacy Policy below.

7. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or the purchase of our products. Nothing in these Terms & Conditions limits your rights under Australian Consumer Law.

8. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Australia.

By using our website and making a purchase, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

9. Modification of Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Your continued use of our website or purchase of our products after any modifications constitutes your acceptance of the updated Terms & Conditions.

10. Intellectual Property

All content on our website, including but not limited to text, images, logos, trademarks, and graphics, is the intellectual property of Blue Sun store and is protected by copyright, trademark, and other intellectual property laws. You are prohibited from using, reproducing, or distributing any of our content without our prior written consent.

11. Severability

If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

12. Contact Information

If you have any questions, comments, or concerns regarding these Terms & Conditions or our website, please don’t hesitate to contact our customer service team at bluesunaustralia@gmail.com. We strive to provide prompt and helpful assistance to all inquiries.

Thank you for reading and agreeing to our Terms & Conditions. We appreciate your support and hope you enjoy your shopping experience at Blue Sun store!

Privacy Policy

At Blue Sun, we value the privacy and security of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. We are committed to complying with applicable privacy laws, including the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect certain personal information from you, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Address

  • Payment information (if applicable)

  • IP address and cookies (for analytics and website functionality)

We collect this information directly from you when you provide it to us, or automatically as you navigate through our website.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services

  • Communicate with you about updates or changes to our services

  • Respond to your inquiries and provide customer support

  • Analyze and understand how our services are being used

  • Process transactions and deliver products

  • Send you marketing communications, if you have opted in

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

3. Information Sharing

We may share your personal information with third parties in the following circumstances:

  • With your consent

  • To comply with legal obligations

  • To protect our rights and property

  • With service providers who assist in the operation of our business (e.g., payment processors, shipping companies), who are required to protect your information

We do not sell or rent your personal information to third parties.

4. Data Security

We take appropriate measures, including encryption, secure servers, and regular security assessments, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Right to Refuse Service

We reserve the right to refuse service to anyone for any reason, as permitted by law. This right will be exercised in accordance with applicable laws and is better detailed in our Terms & Conditions.

6. Changes to this Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through a prominent notice on our website. We encourage you to review this Policy periodically for any changes.

7. Consent

By using our services, you consent to the collection, use, and sharing of your personal information as outlined in this Privacy Policy. You may withdraw your consent at any time by ceasing to use our services.

8. Opt-Out

You may choose to opt-out of receiving marketing communications from us by following the instructions provided in our communications.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at bluesunaustralia@gmail.com. We strive to provide prompt and helpful assistance to all inquiries.

All the best, The Blue Sun Team